Hey wild ones! ✨ We want you to love every piece from Wild Fable as much as we do. But if something doesn’t fit your style (or your body), our flexible returns policy has you covered – just like our buttery-soft leggings.
Style Tip: You have 15 days from the delivery date to return or exchange items. All returns must be unworn, unwashed, with original tags attached, and in resalable condition – think “fresh off the runway” perfection.
How to Return or Exchange
Our return process is smoother than our bestselling bodysuits:
- Initiate Your Return: Email our style-obsessed support team at [email protected] with your order number and the items you’d like to return/exchange. Use our handy template below!
- Pack It Up: Place your items in the original packaging (or similar protective packaging) with all tags still attached.
- Ship It Back: Send your return package to:
Wild Fable Returns
3582 Meadow Lane
San Jose, US 95131 - Track Your Return: We recommend using a trackable shipping service – we’re not responsible for lost return packages.
Return Shipping Options
Choose the shipping method that fits your needs:
- Standard Return: Use any carrier of your choice (customer pays return shipping)
- Exchange Only: We’ll cover the shipping cost for your replacement item
Refund Information
Once we receive and inspect your return:
- Timing: Refunds are processed within 3-5 business days after we receive your return
- Method: Your refund will be issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
- Shipping Costs: Original shipping fees are non-refundable (except for defective items)
Non-Returnable Items
Some of our most exclusive pieces are final sale – because they’re as unique as you are:
- Intimates (for hygiene reasons – these are more personal than your favorite jeans)
- Jewelry Gifts (these delicate pieces deserve forever homes)
- Items marked “Final Sale” (these limited-edition pieces move faster than our graphic tees)
Return Request Template
Subject: Return/Exchange Request – Order #[Your Order Number]
Dear Wild Fable Team,
I’d like to request a [return/exchange] for my recent order #[Your Order Number].
Items to return/exchange:
– [Item Name] in [Size/Color], Quantity: [X]
– [Item Name] in [Size/Color], Quantity: [X]
Reason for return: [Didn’t fit/Changed my mind/Defective item/Other]
For exchanges: I’d like to exchange for [Item Name] in [Size/Color]
Please let me know next steps at your earliest convenience.
Stay wild,
[Your Name]
[Your Email Address]
Questions?
Our customer care team is standing by (in our comfiest activewear) to help with any returns or exchanges. Contact us at [email protected] – we respond faster than our limited-edition collections sell out!
Last Updated: June 2023